Sorry, all tickets are non refundable. As per our booking terms, you are welcome to transfer your booking to an alternative date subject to an account being set up with us upon booking. Please see below for further details.

Tickets are transferable to another date up to 12 hours before your scheduled visit, for all ticket purchasers who have created an Account upon booking your tickets. This allows you to manage your booking and change the date and time of your visit, should you need to, a minimum of 12 hours prior to your booked date. Making any changes to your booking will incur a small administration fee of £0.50 per person. Tickets will not be transferable for ticket purchases who do not create an Account upon booking. Please note, tickets are only transferable to an alternative date within the specific event category and are subject to availability.. No refunds will be issued if you miss or are late to the event.

Our family nature trail is accessible for buggies, however please note we are in a natural environment where the ground can be hilly and bumpy in places. If your event includes a Tractor & Trailer ride, we advise leaving buggies in the car as they are not permitted on the trailer.

Discovery Land can be completed in around 90 minutes, though you may wish to linger longer at certain points throughout the walk. We would recommend at least two to three hours, with many of our visitors opting to spend the whole day with us. 

Sorry, dogs are not permitted at Discovery Land.

Toilets and baby-changing facilities are available at Discovery Land and at our Garden Centre, located just across the Car Park from Discovery Land. 

Any photographs taken while at Priory Farm Discovery Land shall be for personal use only and shall not be published, sold, used for commercial purposes, lodged with photographic libraries or like purposes without prior consent of Priory Farm Estate Limited. 
Photos of Discovery Land may be taken by our professional photographer throughout the year for marketing purposes. Sign will be on display at the entrance on these select dates. If you and your family prefer not to be photographed, please inform the Discovery Land team at the Check-In desk upon arrival.

For entry to Discovery Land, tickets are free for all children under 2.

For our Tractor & Trailer risdes, tickets are free for all children under 1. 

Please note your ticket time is your arrival time slot, you can arrive anytime within this allocated period. 

Once you have checked in at Discovery Land, you can have as much time as you like. During the Summer, our gates close at 5:30pm Monday – Saturday, 4:30pm Sundays and Bank Holidays. During the Winter, our gates close at 5pm Monday - Saturday, 4pm Sundays and Bank Holidays.

There is very limited access for wheelchairs at Discovery Land, therefore it will probably be necessary to stay around the main entrance area. To reflect this limited access, we do not charge for wheelchair users

Children with disabilities may bring a carer free of charge (1 complimentary adult admission per paying child ticket, no need to book) to Discovery Land. On the day of your visit, please ensure to bring a valid carer’s ID or blue badge.

Please note that due to limited availability, complimentary carer admission is not available for our Tractor Ride experiences. 

Fish/Duck Food is £1 per bag, available upon entry. Our fish are on a strict controlled diet, therefore please only use fish food available from our Farm. Please note fish food is not available throughout the Winter months (including Halloween).

Yes, picnics are permitted in our designated picnic areas at Discovery Land.

There is plenty of free parking.

Discovery Land is open come rain or shine. We encourage visitors to check weather forecasts and dress accordingly for their visit.

School trips, birthday parties and groups welcome by arrangement. Please get in touch with us on discoveryland@prioryfarm.co.uk to find out more. Please note: currently these arrangements can only be made on our off-peak days. For school/group visits on peak days, please book online for our latest availability

Just inside the entrance to the Discovery Land, you’ll find our Shepherd’s Hut Café. Serving chilled and hot drinks, ice-cream and snacks – open daily throughout School Holidays and Thursday - Sundays during Term Time.

Visit our Garden Room Café in the Garden Centre, for delicious dishes, sweet treats and brilliant breakfasts, including hot and cold drinks.

Pick up a bounty of seasonal delights in our Farm Shop, located just across the road from Discovery Land. From pies and pastries to fresh fruit juices and savoury treats, there’s sure to be something for you to enjoy. 

Throughout a number of our Seasonal Events, further food and drink stalls may be available. Please check the event specific details for further information.